Personal Effectiveness Programme
Scope
For all levels from boardroom to shop-floor, this spaced-learning Programme develops the ‘soft’ skills required to make technical capabilities more productive, particularly leadership skills, effective communication, presentation skills, conflict management, coaching, relationship building and results focus.
Entry Qualifications:
- Have documented their own performance improvement goals and measures.
- Have discussed and agreed performance improvement goals with their Internal Coach.
Mentor will facilitate both of the above.
Outcomes:
More confident, assertive and flexible individuals who communicate well with all levels and in all situations, both formal and informal. Measurably better relationship building and problem solving skills with the ability to generate a more positive attitude themselves and within others, more of the time and gain the willing co-operation of others through strong, influencing skills.
Logistics:
- 8 weeks’ duration. One ‘formal’ session per week in the evenings, usually at a public venue. Each session is approximately 3¼ hours’ duration.
- 2 one-to-one Evaluation and Coaching sessions (at your place of work), with yourself and feedback to your Line Manager.
Graduation Conditions:
- At least 7 of 8 formal sessions plus 1 individual coaching session attended.
- Midpoint evaluation discussion has taken place between the Internal Coach (line-manager) and the Mentor External Coach.
- Demonstration of progress with documented goals to both their Internal Coach and to their Mentor External Coach.
| Session | Personal Effectiveness Programme |
| One | Programme Yourself for Success How to operate outside your comfort zone; develop your social skills; set measurable objectives.Effective Communication Develop your ‘formal’ speaking skills. |
| Two | Self Direction How to change your own attitude to success by becoming more self-directed.Relationship Building Develop better relationships in both your working and non-working life. |
| Three | Building Teams A simple technique for building positive teams – how to motivate team members through recognition and positive feedback.Coaching Basics Principles and practice of successful coaching. |
| Four | Speak your Mind How state your point of view without creating conflict, or antagonising others. Communicate with persuasion.Assertive Coaching How to gain co-operation from others, correct under-performers, manage performance and maintain accountability. |
| Individual Coaching Review | |
| Five | Creative Thinking and Problem Solving in Teams How to direct your team to successful problem solving and decision making.Increase your Instructional Skill How to pass information on to other people by making your instructions clear and avoiding confusion. |
| Six | Developing Influencing Skills Develop skill in ‘selling’ ideas to people, answering tough questions and influencing others.Dealing Effectively with Complaints Develop confidence in dealing with complaints and objections for win-win outcomes. |
| Seven | Thinking on your Feet Develop skill and confidence with practical ways to cope with the pressure of being ‘put on the spot’ in any situation.Manage Stress, Worry and Tension Think constructively. Solve personal and business problems.Manage stress and tension. |
| Eight | Taking results to a Higher Level Set new goals and decide how you will move to a higher level of achievement. Prepare for the next step in your coaching programme.Communication Expertise Demonstrate your skills by speaking to a larger audience in the prepared Speaking Championship. |
| Individual Coaching Review | |
| We are a CMI Approved Company |
Next Programme Dates
Individual Pre-course Interview
Session One - Thursday, 27 September 2012
Session Two - Thursday, 4 October 2012
Session Three - Thursday, 11 October 2012
Session Four - Thursday, 18 October 2012
Individual Coaching Review
Session Five - Thursday, 1 November 2012
Session Six - Thursday, 8 November 2012
Session Seven - Thursday, 15 November 2012
Session Eight - Thursday, 22 November 2012
Individual Final Coaching Review
Venue: Britannia Hotel, Standish, Wigan
Time: Tea, coffee and biscuits: 4.45pm
Session: 5.00pm to 8.00pm (approx)